Support chat inside of the IDE is currently disabled for premium customers
Incident Report for Cloud9 IDE, LLC
This incident has been resolved.
Posted 12 months ago. Sep 27, 2017 - 14:49 UTC
We have temporarily disabled support chat inside of the IDE for premium customers while we fix some issues with this feature.

You can email with any support enquiries in the meantime.
Posted about 1 year ago. Sep 22, 2017 - 13:33 UTC