Google Cloud Networking Incident #19003
Incident Report for Cloud9 IDE, LLC
Resolved
Our service experienced extreme packet loss between 16:40 - 16:45 CET as a result of a networking incident in Google Cloud Networking https://status.cloud.google.com/incident/cloud-networking/19003

This resulted in a full disruption of our service.
Posted 3 months ago. Feb 13, 2019 - 16:46 UTC
This incident affected: Europe, Middle East & Africa (SSH Workspaces & IDE, Hosted Workspaces, User Dashboard, Billing Dashboard, Preview), Asia Pacific (SSH Workspaces & IDE, Hosted Workspaces, User Dashboard, Billing Dashboard, Preview), America (SSH Workspaces & IDE, Hosted Workspaces, User Dashboard, Billing Dashboard, Preview), Documentation (Cloud9 General Documentation, Cloud9 API Documentation), and Cloud9 Homepage, GitHub, Atlassian Bitbucket API, Google Cloud Platform Google Compute Engine, Cloud9 Community.