Our email system has recovered successfully. This outage affected both password reset emails as well as password creation emails for new users. Both of these issues can be resolved by going to https://c9.io/auth/password/reset
and requesting a password reset for your account email address. Please ensure that firstname.lastname@example.org
is not filtered to spam as this will contain your password reset email.
If you did not need to create a new password during this time, you should be unaffected.