Password Reset is failing
Incident Report for Cloud9 IDE, LLC
Resolved
Our email system has recovered successfully. This outage affected both password reset emails as well as password creation emails for new users. Both of these issues can be resolved by going to https://c9.io/auth/password/reset and requesting a password reset for your account email address. Please ensure that support@c9.io is not filtered to spam as this will contain your password reset email.

If you did not need to create a new password during this time, you should be unaffected.
Posted over 1 year ago. Jul 11, 2017 - 21:30 UTC
Investigating
We're experiencing issues with our Password Reset functionality. We are currently looking into this.
Posted over 1 year ago. Jul 11, 2017 - 18:17 UTC